Real Stories | Real Results

 

A sold property only shows the outcome.  The story reveals what it took to get there.

Behind every successful sale are decisions about preparation, positioning, negotiation, communication, and problem solving.

Since 2000, Pfau & Company Realtors has represented buyers and sellers in more than 800 closed transactions across Central Texas.

The stories below highlight some of the experiences, challenges, lessons, and client relationships behind those results.

Some things about Central Texas can't be learned online.

Online research can tell you where a property is located. It can show you photos, school ratings, tax records, and market statistics.  What it can’t fully show is what it feels like to live there. You learn those things through experience. By growing up in Central Texas. By spending time in both small towns and growing communities. By understanding the land, the people, the pace, and the lifestyle that draws people here in the first place. From quiet evening walks and watching wildlife on the ranch, community fairs and local festivals, and days spent on the Highland Lakes… To swimming at The Slab, barbeque at Cooper’s in Llano, brunch at The Standard in Bertram, downtown nights in Georgetown, weekend drives and overnight stays in Fredericksburg, and occasional trips into Austin before heading home to the Hill Country. These places have been part of our lives long before they became part of our business. That local perspective helps buyers look beyond property details and identify the communities, lifestyle, and long-term fit they’re truly looking for. For sellers, it helps us position a property through the lens of what attracts buyers to that specific area, whether it’s a neighborhood, acreage tract, lake property, small town, or growing suburban community. Since 2000, Pfau & Company Realtors has represented buyers and sellers in more than 800 closed transactions across Central Texas. Experience isn’t just knowing real estate. It’s understanding the places people choose to call home. Preparation. Positioning. Negotiation. Results.
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He originally planned to represent himself.

When I first met this client, he was relocating to Central Texas from California and initially planned to represent himself in the purchase of a home. Like many buyers today, he had already spent considerable time researching the market online, understood business and negotiation well, and wanted to carefully evaluate whether professional representation would truly add value to the process. I met him while showing one of our listings and spent time discussing how representation works in Texas, current market conditions, contracts, inspections, negotiation strategy, and some of the details buyers often do not fully see from the outside looking in. There was no pressure involved. Just honest conversation, practical guidance, and straightforward answers. Before leaving the property, he asked an important question: “How would you justify a full-price offer on this home?” I told him the truth. We had recently adjusted the price to the level I originally recommended to the seller, buyer activity had increased significantly, and based on the current interest I was advising the seller to remain firm. That answer mattered. A short time later, he called and asked C.J. and I to represent him in the search for a home.  He told me that my honest response — especially while representing the seller — was one of the things that made him feel comfortable moving forward with us. Although that particular property was not ultimately the right fit, we later helped him successfully purchase a home that better aligned with his goals, priorities, and lifestyle. Over time, the professional relationship evolved into a friendship — one of the rewarding parts of being in a people business built on long-term trust and communication. One thing we have learned over decades of buyer representation is that strong representation is rarely about “selling” someone a property. In most cases, the right property sells itself. Our role is helping buyers slow the process down enough to evaluate decisions clearly, navigate complexity, protect their interests, negotiate effectively, and ultimately discover the property that best fits their goals, lifestyle, and long-term plans. That kind of guidance often creates greater clarity, confidence, and better overall outcomes from beginning to end. The following words from a review he posted during the process meant a great deal to us: “From the start, it was clear that they set a high bar in the real estate industry.  Their professionalism, deep market knowledge, business insight, and client-first approach truly set them apart.” — KLD | Austin  Preparation matters. Positioning matters. Negotiation matters. And strong representation often begins long before a contract is ever signed. Preparation. Positioning. Negotiation. Results.
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Every property has a story.

Some stories are obvious. Others take a little more work to uncover. The challenge isn’t simply identifying features. The challenge is understanding which features matter most, how they work together, and how to present them in a way that creates meaningful buyer interest. This property provided a great example. The estate combined architectural design, privacy, acreage, luxury finishes, resort-style outdoor living, a separate guest residence, and a substantial toy barn. Each feature added value, but none told the complete story by itself. The real opportunity was understanding how those elements connected to create a lifestyle that would resonate with the right buyer. That understanding influenced every decision that followed. Photography highlighted not just the structures, but the setting. Property descriptions focused on experience rather than simple feature lists. Marketing emphasized the combination of privacy, flexibility, recreation, and quality that made the property distinctive. The goal was never simply to put up a sign and place the property in the MLS.  The goal was to create an emotional connection, establish perceived value, and position the property correctly from the beginning. Every property has a story. Some are built around location. Some around design. Some around views, land, lifestyle, history, convenience, or opportunity. Our job is to identify the story that matters most and make sure buyers understand it. Because the right story helps attract the right audience. Preparation. Positioning. Negotiation. Results.
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Better outcomes start early.

Many people assume the outcome of a real estate transaction is determined during negotiations. In reality, some of the most important decisions are often made much earlier. Preparation. Positioning. Timing. Strategy. Those decisions frequently influence everything that follows. Carol’s story provides a great example. We have had the opportunity to help her purchase and sell homes five different times throughout the Georgetown and Liberty Hill areas. Each transaction involved different goals, market conditions, timing considerations, and negotiations. Yet throughout every move, the objective remained the same: helping her make informed decisions and positioning each transaction for the strongest possible outcome. Over decades in real estate, we have learned that strong representation is not simply about helping someone buy or sell a property today. It is about helping clients make better decisions before a transaction reaches a critical point. The right preparation can create leverage. The right positioning can attract stronger opportunities. The right strategy can influence negotiations long before they begin. That is why we continue to approach every client relationship with discipline, communication, preparation, and a long-term perspective. Her words below meant a great deal to us: “I have used Pfau & Company Realtors to purchase and sell five different times in the Georgetown and Liberty Hill areas, and each time I have been so pleased. Their team takes all the worry and work out of real estate. I have made money off of my sales each time. I would not choose anyone else to list my home or find the next. They are professional, honest and helpful.” — Carol Rodgers Preparation. Positioning. Negotiation. Results.
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Acreage Properties Don't Sell The Same Way.

Acreage Properties Don’t Sell The Same Way. This 44+ acre Liberty Hill ranch property was referred to us by long-time friends and past clients and involved the sale of their mother’s estate — a responsibility we never take lightly. Acreage properties are different from traditional residential homes, and they should not be marketed the same way. This ranch offered a strong combination of usable pasture, long-range views, mature oak trees, privacy, and a well-positioned ranch-style home set naturally within the land itself. But acreage buyers evaluate property differently. They are not simply looking at bedroom counts or square footage. They are evaluating how the land functions, how usable the acreage really is, how the terrain lays, how private the setting feels, how the improvements support the property, and whether the entire property works together as a complete package.  Our responsibility was making sure buyers clearly understood those strengths from the very beginning of the marketing process. From the long private drive and coastal bermuda pastures to the barn, supporting outbuildings, elevated homesite, mature oak coverage, and overall layout of the land, every part of the property played a role in how it was positioned, photographed, marketed, and presented to prospective buyers. Properties like this also require a different kind of pricing strategy, buyer targeting, and negotiation approach because acreage buyers often evaluate utility, lifestyle, privacy, future use potential, and long-term value very differently than traditional suburban buyers. One thing we have learned over the years is that strong acreage representation requires much more than placing a property in the MLS. Preparation, presentation, market knowledge, land evaluation experience, and understanding what acreage buyers truly value often become major drivers of the final outcome. The result was a successful sale that properly showcased both the land and the lifestyle the property offered while helping the family successfully transition an important long-held property to its next owner. Preparation matters. Positioning matters. Negotiation matters. And when selling acreage property, experienced representation can make a significant difference in how the land is understood, positioned, and ultimately valued by the market. Preparation. Positioning. Negotiation. Results. 
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Some communities become personal.

Gabriel’s Overlook has been part of our story since the beginning. When Pfau & Company Realtors was first launched in 2000, Gabriel’s Overlook was still in its early stages of development. The rolling Hill Country landscape, native oak trees, larger acreage homesites, gated entrance, and access to the South San Gabriel River immediately made the community feel different from many traditional subdivisions in the area. We built one of the earlier homes in the neighborhood and spent over ten years living there ourselves. Over time, we came to know the community well — not simply through sales activity, but through everyday life. Neighbors became friends. We experienced the character of the area firsthand, from walks to the river park and friendly hellos along the way, to the comforting peace and feel that continues to attract buyers today.  It is a convenient oasis from a busy world. Located in Georgetown within Liberty Hill ISD, Gabriel’s Overlook remains one of the more distinctive custom home communities in the region, with approximately 280 homes spread across beautiful one- to three-acre Hill Country homesites. Since 2000, we have closed more than 150 transactions within Gabriel’s Overlook alone. While the neighborhood represents only one part of our broader Central Texas business, it has always remained a community we genuinely enjoy serving and returning to. Experience matters — especially when it comes from both professional representation and personal connection to the community itself. Preparation. Positioning. Negotiation. Results. Since 2000, Pfau & Company Realtors has represented buyers and sellers in more than 800 closed transactions across Central Texas.
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Pricing is a process.

One of the most common misconceptions in real estate is that pricing is a one-time decision. In reality, pricing is a process that combines preparation, positioning, market feedback, and informed decisions along the way. Before a property ever reaches the market, we work with sellers to understand the property’s strengths, condition, competition, timing, and overall objectives. From there, we develop a pricing range and determine a starting position that fits both the property and the seller’s goals. For sellers, the goal is not to predict the future perfectly. We don’t have a crystal ball, and neither does anyone else. If we did, every property would sell at exactly the right price on exactly the right day. What we can do is prepare thoroughly, position strategically, pay close attention to the market, and make informed decisions based on what the market tells us. Once a property is launched, the market begins to speak. Showings, buyer activity, competing listings, agent feedback, and sales occurring around us all provide valuable information. That’s why we spend so much time gathering feedback and monitoring market response. Those insights help us evaluate whether our positioning remains strong or whether adjustments should be considered. Over the years we’ve found that the best outcomes rarely come from trying to outguess the market. They come from combining preparation, thoughtful positioning, ongoing market awareness, and a willingness to respond when conditions change.  The market often speaks volumes if we’re willing to listen. 
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Today's first-time buyers are more prepared than ever.

Today’s first-time buyers are informed, connected, and already researching neighborhoods, builders, financing options, market trends, and homes long before they ever speak with an agent. They arrive with more information than ever before. But what many are really looking for is not simply access to listings or online data. They are looking for clarity, honest guidance, strong communication, and confidence that someone is helping them navigate important decisions thoughtfully from beginning to end. Taylor and her family were referred to us by her good friend Taylor — which made for an easy conversation starter — and C.J. worked closely with them throughout their home search and builder purchase in Parmer Ranch. From evaluating builder incentives and contract terms to navigating inspections, deadlines, negotiations, and closing details, our focus remained the same throughout the process: helping them feel informed, protected, prepared, and confident in the decisions they were making. One thing we have learned over the years is that informed buyers are often some of the best buyers to work with. When preparation, communication, and experienced guidance work together, buyers are usually in a much stronger position to avoid costly mistakes, negotiate more effectively, and move through the process with far greater confidence. The result was a successful purchase and a smooth transition into their first home with the kind of support and communication first-time buyers deserve during such an important milestone. Preparation matters. Positioning matters. Negotiation matters. And strong representation can absolutely improve both the experience and the outcome when buying your first home.  Preparation. Positioning. Negotiation. Results.
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Real estate should support the life you want to build.

One of the most rewarding parts of long-term representation is watching clients grow into the next stage of their lives. Over the years, we had the privilege of helping Rob and Natalie navigate multiple real estate decisions across Central Texas — including home sales in Round Rock and Georgetown, a commercial property purchase, lake property on LBJ, and eventually the opportunity to purchase ranch land in Burnet County. What stood out through every stage was that the goal was never simply another transaction. The goal was helping them move closer to the lifestyle they truly wanted. Today, that means ranch life. Open space. Land. Cattle. Quiet mornings and evenings under the oaks. The kind of life many people dream about for years before finally making the move. Every transaction along the way required different strategy, different timing, different negotiations, and different planning. Residential homes, land, commercial property, and recreational property all bring different challenges and opportunities. That is where experience matters. Over decades in real estate — and through the experience of building and living this lifestyle ourselves — we have learned that successful long-term representation is about more than simply buying and selling property. It is about helping clients make informed decisions over time as their goals, priorities, and opportunities evolve. The words below meant a great deal to us: “Jon and C.J. have guided us through many transactions over the last ten plus years… They have also become great friends.” Relationships built on trust create continuity, confidence, and better decision-making over time. Preparation. Positioning. Negotiation. Results. 
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Lake property looks simple. It usually isn't.

We have always enjoyed selling waterfront property throughout the Highland Lakes.  Lake homes and boat docks are fun and bring a very different set of considerations than traditional residential real estate. Having enjoyed lake life and family lake house ownership ourselves over the years, we understand firsthand that waterfront property is often about much more than the house alone. Buyers are evaluating the entire waterfront experience — lake access, shoreline conditions, dock setup, terrain, views, water depth, privacy, usability, and how the property actually functions throughout changing lake conditions. Important questions quickly become more complex and crucial.  Is this a constant-level lake? Has the property ever flooded or the water disappeared? Does the Elevation Certificate put the home out of the base flood elevation?  What are the dock regulations and permitting, will we own the land underneath it? Are there irrigation restrictions? Will this neighborhood allow short-term rentals? How do fluctuating lake levels affect usability, shoreline access, or long-term value?  Even pricing and marketing strategy can differ significantly from traditional residential homes because buyers evaluate waterfront property emotionally, functionally, and financially all at the same time. One thing we have learned over the years is that waterfront representation requires much more than attractive photos and a lake view. Buyers and sellers benefit from practical experience, market knowledge, preparation, and a clear understanding of the issues that often influence both negotiations and long-term satisfaction after closing. Preparation matters. Positioning matters. Negotiation matters. And experienced representation can absolutely influence the outcome when buying or selling waterfront property. Preparation. Positioning. Negotiation. Results.
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Markets Change. Strategy Has To Change With Them.

This Liberty Hill home in Santa Rita Ranch entered the market during the rapid mortgage rate increases of 2022 — one of the fastest market shifts we have experienced in years. Buyer activity slowed quickly, inventory began building, and many sellers were still pricing homes based on yesterday’s market instead of changing conditions happening in real time. Richard’s home offered a great deal of value: strong neighborhood appeal, thoughtful upgrades, excellent condition, and an attractive mid-to-upper price point for the area. But in rapidly changing markets, strong presentation alone is not always enough to create results. The strategy had to evolve with the market. Our focus became reading buyer reaction quickly, adjusting strategy when needed, keeping the home competitive, and helping Richard stay ahead of the market instead of slowly chasing it downward alongside competing listings that were beginning to sit with little activity. That required honest conversations, realistic pricing strategy, disciplined decision-making, strong communication, and steady execution throughout the process. Over the years, we have represented Richard through multiple home purchases and sales throughout Liberty Hill and Georgetown. Relationships like that create a deeper level of trust because clients understand that our guidance is based on protecting long-term outcomes — not simply “getting a deal done.” Ultimately, the home sold successfully during a difficult and rapidly changing market, and we were also able to help Richard purchase the right home for his next stage in Sun City. Changing markets tend to reveal very quickly the difference between simply placing a home on the market… and actively managing a listing through changing buyer behavior, pricing pressure, negotiation shifts, and evolving conditions. Richard’s words below meant a great deal to us: “They are a tremendous team. I am very satisfied with their real estate knowledge, market knowledge, their attention to details and their can do attitudes.” — Richard Dismukes Preparation matters. Positioning matters. Negotiation matters. And when markets become more difficult, strong representation often becomes one of the biggest factors influencing the final outcome. Preparation. Positioning. Negotiation. Results.
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Some Homes Require a Different Strategy.

Not every property fits a standard approach — especially one with this kind of history. Originally built in 1908, the Marsh F. Smith House is a designated Texas Historic Landmark and an important part of Georgetown’s architectural history.  Selling a property like this requires much more than simply placing it on the market. Historic homes are different. Buyers are not simply evaluating square footage, finishes, or price per foot — they are responding to architecture, craftsmanship, atmosphere, character, and the overall experience the property creates. Our responsibility was making sure that experience came through clearly from the very beginning. The strategy focused on showcasing both the significance of the original structure and the livability created through thoughtful renovation by our client, Jimmy Jacobs, a prominent Georgetown builder. Photography, presentation, marketing language, and overall positioning were carefully built around the character of the property itself — including the main residence, carriage house, outdoor living areas, and the resort-like setting that made the home feel truly unique within the Georgetown market. Properties like this also require a different kind of buyer targeting and negotiation strategy. The right buyer is often drawn to emotional connection, architectural appreciation, lifestyle, and long-term stewardship as much as traditional real estate metrics. One thing we have learned over the years is that unique homes benefit from highly intentional representation. Cookie-cutter marketing often fails because properties like this are not competing as commodities — they are competing on character, experience, presentation, and emotional connection. The result was a successful sale that properly positioned one of Georgetown’s truly distinctive historic properties while helping connect the home with a buyer who appreciated exactly what made it special. Preparation matters. Positioning matters. Negotiation matters. And when a property is truly unique, strategy and presentation often become some of the biggest drivers of the final outcome. Preparation. Positioning. Negotiation. Results.
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Competing with new construction takes strategy.

This Georgetown Village home belonged to long-time past clients whom we had previously helped through several other sales and purchases over the years. One of the biggest challenges with nearly new homes is that buyers are often comparing them directly against brand-new construction nearby. If the home is not positioned properly, buyers can quickly default toward “new” without fully recognizing the value already built into the resale property. This home offered a major advantage. Michael and Donna had already invested in many of the improvements buyers often face after purchasing new construction — landscaping, window treatments, interior upgrades, and additional finishing touches that added both functionality and appeal. Our job was making sure buyers clearly understood that value from the very beginning. The marketing strategy focused on positioning the home not simply as a resale property, but as a more complete, move-in-ready alternative to nearby builder inventory. Photography, presentation, pricing strategy, and buyer messaging were all built around helping the home stand apart from competing new construction in Georgetown Village and helping buyers recognize the financial and practical advantages already built into the property. That positioning generated strong buyer interest quickly, led to a successful contract and closing, and ultimately helped our clients net more from the sale than they originally expected. Over the years we have learned that competing with new construction requires much more than simply placing a home in the MLS.  Preparation, positioning, pricing strategy, buyer psychology, and understanding how buyers compare value all become extremely important parts of the process. The following words from Michael and Donna meant a great deal to us:  “The selection of Pfau & Company Realtors is the best financial decision my wife and I have ever made.” — Michael & Donna M. Preparation matters. Positioning matters. Negotiation matters. And when competing against brand-new inventory, experienced representation can make a major difference in how buyers perceive value and how a home ultimately performs in the market.  Preparation. Positioning. Negotiation. Results.
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Complex Transactions Are Normal.

This Escalera Ranch transaction involved several major moving pieces happening at the same time. Jeff and his wife — four-time past clients — were purchasing another home while simultaneously selling this property. Both home inspections took place on the same day, timelines had to stay tightly coordinated, and the buyers needed possession of the home the very same day our sellers moved into their next property.  There was very little room for mistakes. Keeping everything aligned required constant communication, preparation, negotiation, and hands-on coordination from contract to closing. We negotiated short-term lease arrangements, managed overlapping deadlines, coordinated multiple parties, and worked to solve issues early before they had the opportunity to disrupt the transaction. Transactions like this are a reminder that experienced representation is often most valuable behind the scenes — not just marketing a property, but actively managing timing, negotiations, communication, expectations, and problem-solving throughout the entire process. The result was a successful transition that allowed our clients to sell and move into their next home with the kind of coordination and continuity these situations require. Jeff’s words below meant a great deal to us: “Jon & CJ of Pfau & Company Realtors make buying and selling as smooth as possible. They have handled 4 home sales and purchases for us in the Georgetown area… They are very knowledgeable about the Central Texas market and a great team to guide you through the entire sales process.” — Jeff Dymond Preparation matters. Positioning matters. Negotiation matters. And when multiple transactions, deadlines, and moving parts collide at the same time, experienced representation often becomes one of the biggest factors in keeping everything together. Preparation. Positioning. Negotiation. Results.
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Building a custom home requires more than picking a floorplan.

For many buyers, building a custom home is one of the most exciting — and intimidating — real estate decisions they will ever make.  There are dozens of moving pieces involved long before construction even begins: finding the right lot or land, evaluating builders, understanding contracts, navigating allowances, construction financing, draw schedules, timelines, inspections, design decisions, and ultimately making sure the entire process stays aligned and within budget from beginning to end. Over the years, we have represented many custom home builders throughout Central Texas, helping market and sell both speculative and to-be-built homes. We have also personally had three custom homes built for us over the years — including the home we built on our ranch — so we understand firsthand both the excitement and the challenges that come with the custom building process. We have also helped guide buyers through the construction of many custom homes over the decades and understand how important preparation, communication, builder selection, and realistic expectations become throughout the process. For Bruce and his family, the process involved much more than simply building a home. We helped them locate the right lot in Gabriel’s Overlook in Georgetown, guided them through builder selection, construction financing, contracts, and the overall design-build process — all while simultaneously coordinating the sale of two separate homes in Austin and Round Rock. Timing, communication, and coordination mattered tremendously because every moving piece affected the next stage of the project. Our goal throughout the process was helping them move forward with clarity and confidence while reducing stress, solving problems early, and helping the entire project stay aligned, organized, and within budget as decisions and timelines evolved. The result was a successful transition into a custom home that fit both their lifestyle and long-term goals while allowing both existing homes to sell quickly and smoothly during the process. Bruce’s words below meant a great deal to us: “We had never built a new home before, so the guidance we received from Pfau & Company Realtors throughout the entire process was invaluable… Jon & C.J. handled everything, allowing us to move forward with confidence.” — Bruce Lessem Preparation matters. Positioning matters. Negotiation matters. And when building a custom home, experienced representation can make an enormous difference in helping buyers navigate complexity, avoid costly mistakes, and move through the process with greater confidence from start to finish. Preparation. Positioning. Negotiation. Results.
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Market Update

Markets Change. Staying Informed Matters. For decades, we have shared a simple monthly Market Update with past clients, friends, and people who simply enjoy staying connected to what is happening across Central Texas real estate. Years ago, we printed, folded, stamped, and hand-stuffed those updates ourselves before dropping them in the mail. Today they arrive by email and are also available through the Market Update section of our website. But the goal has stayed the same. Provide straightforward information, local perspective, and practical insight about what we are actually seeing in the market — without hype, pressure, or constant sales messaging. Each month we share a brief Market Update with local trends, activity, and perspective on what we are seeing throughout Central Texas real estate — along with a little about what we have been up to along the way. Over the years, one of the most rewarding parts of continuing these updates has been hearing how many people genuinely enjoy and appreciate them. Some clients have followed them for decades through multiple moves, changing markets, and different stages of life. One thing we have always believed is that our responsibility to clients does not simply end once a transaction closes. We continue working to be a resource long after the sale is complete by providing ongoing guidance, market insight, and relevant real estate information over time. That philosophy has shaped not only the way we approach our monthly Market Update, but also the way we approach representation itself. We have learned that people do not necessarily want endless noise or dramatic headlines about real estate. Most simply want thoughtful perspective, useful context, and honest communication from someone actively working in the market every day. Preparation matters. Positioning matters. Negotiation matters. And staying informed often leads to better long-term decisions. A brief monthly Market Update with local perspective and current market insight. Delivered by email and also available on our website. No spam. No pressure. Just real insight from people actively working in the market every day. To receive future Market Updates, simply sign up through the homepage of our website. Preparation. Positioning. Negotiation. Results.
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